MACK Warranty Experience?

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dc81 · #1 Post by **dc81** » Wed Oct 19, 2005 1:52 pm

Has anyone ever used MACK Warranty? My T41P that I purchased has IBM Easyserv warranty that expires January 2007, and then 3 years MACK warranty after that. I understand that it is not IBM warranty, but my main question is if anyone has used them or has experience with them.

ssriniva · #2 Post by **ssriniva** » Fri Oct 21, 2005 4:39 pm

Here are some details on the warranty:

http://www.mackcam.com/warranties/3yearintcomputer.html

Also this is what it's worth:

http://cgi.ebay.com/3-Year-Internationa ... dZViewItem

djjino · #3 Post by **djjino** » Tue Oct 25, 2005 6:30 am

I had sent my notebook in and it took more than three months!!! Definitely was a shocker compared to IBM's service turnaround. If you can stay away from them. They say it usually takes about 6 - 8 weeks on average for a computer to be repaired. Crazy isn't it?

dc81 · #4 Post by **dc81** » Tue Oct 25, 2005 10:07 am

It came with my computer. My IBM Easyserv expires 1/16/07, and then I get 3 years Mack Warranty after that. Maybe I'll just use it as a last resort it I experience major problems. But, even though they took that long, as mentioned above, did they do a good job fixing the problem?

MACK Warranty Experience?

MACK Warranty Experience?

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