Lost all Internet access, both wired and wireless

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Trolle · #1 Post by **Trolle** » Thu May 31, 2007 6:43 pm

So, I did a Software Update via Thinkvantage and I was told to update Access Connections, power manager, hotkeys (I have been having wireless problems with automatic wireless shutoffs and must have installed some older versions). I did the update and once I restarted the system the machine does not want to connect to the Internet via wireless or wired.

Any comments, suggestions?

I am using XP with the latest BIOS version and all my drivers are updated. Everything seemed to work fine until I updated the BIOS, then the wireless would shutoff randomly if I wasn't using it.

FredFromNYC · #2 Post by **FredFromNYC** » Fri Jun 01, 2007 11:33 am

Try to uninstall Access Connections, then install the latest drivers for the wired and wireless network adapters, then reinstall Access Connections. Some versions of Access Connections require the latest hardware drivers.

metrix · #3 Post by **metrix** » Fri Jun 01, 2007 5:47 pm

I have the same problem after using Software Installer yesterday. The wireless radio cannot be controlled from Fn+F5. I can turn the radio on/off from the hardware properties though, because the led will change accordingly. Bluetooth still works fine.

Access Connections always thinks the wiress radio is off and doesn't connect. Wired ethernet is useless also. I can't find the Windows connection icons to connect to Internet without Access.

I've tried uninstalling the drivers and Access Connections and installing the older versions but the result's the same. System Restore failed. It looks bleak..

wireless driver 10.5.3.1API
PRO/100 driver 9.2.50.10
Access connection 4.41

#4 Post by **GomJabbar** » Fri Jun 01, 2007 7:21 pm

This software must be uninstalled and installed in a certain sequence to avoid problems. Unfortunately Software Installer does not seem smart enough to always do this properly.

http://forum.thinkpads.com/viewtopic.php?t=29939

http://forum.thinkpads.com/viewtopic.php?t=38548

Trolle · #5 Post by **Trolle** » Sat Jun 02, 2007 3:42 am

The sequence must be followed as I found out when I called a tech.

Try to uninstall your Network, Wireless, Hotkey, Power Manager, and Access Connections.

Then reinstall in the same order, with a restart each time.

Comage · #6 Post by **Comage** » Sat Jun 02, 2007 4:44 am

They should really put this in the installation instructions.

metrix · #7 Post by **metrix** » Sat Jun 02, 2007 9:35 am

Thanks everyone for the instructions. Removed and install everything in sequence and it works like a charm now.

#8 Post by **jdhurst** » Sat Jun 02, 2007 12:42 pm

Comage wrote:They should really put this in the installation instructions.

I think they do. At least, they did have it documented at one time, which is why a number of us know about the layered uninstall / reinstall approach and have reported here on numerous occassions. ... JDH

Lost all Internet access, both wired and wireless

Lost all Internet access, both wired and wireless

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